Frequently Asked Questions

Verbatim transcription is word for word transcription. Verbatim transcription is typing out everything that's spoken on an audio or video recording including filler words like uhs, ums, false starts and stutters.
Clean transcription is typing out everything that's spoken on an audio or video recording while leaving out the irrelevant parts like filler words (ums, ahs, you knows, etc.), false starts, repeated words, interruptions, etc.
Good quality audio and Difficult quality audio Good quality audio refers to the American accent and without background noise. Difficult quality audio refers to the audios with background noise, people speaking over one another, low speaking voices, and with thick accents.
Confidentiality is the top priority in our business. All our employees need to sign an agreement agreeing not to disclose any client information. We delete all the audio and video files from our server 30 days from the time the transcription is delivered. We will be happy to sign NDA (non-disclosure agreement) with individuals/universites/companies upon request.
We employ only experienced audio transcription writers to ensure quality. We take all the efforts to provide best transcription service to our clients. We guarantee 98% consistent accuracy. If you're not completely satisfied with your proofread transcript, write back to us. We'll be happy to redo it for free. Please contact us within 7 days from the day the transcript is delivered. Money back guarantee is valid for Good Quality audio.

Unique Features


Our transcripts are precise in nature. We assure 98% accuracy for good quality recordings.


Our service is backed with 100% money back guarantee for all good quality audio and video recordings.

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